Frequently Asked Questions

No, the fuel cost is not included in the vehicle booking amount. Fuel cost has to be borne by the customer.

No. You can use our service fully without the need to register. You just need to provide your details at the time of booking.

In case the vehicle you booked doesn't show up, we will offer you a full refund immediately.

We try our best to ensure our partners reach our customers on time. But in case of delays, do call us and we will help you out by either providing an alternate vehicle or giving you a full refund.

KTS peak time charge is a fare-rationalizing rule of using a multiplier X or a flat surcharge to the standard fares causing the fare to be higher than the standard fare during certain times the day; i.e. if X is 1.2 during some point of time then the standard fare will be multiplied by 1.2 to get the final fare.

The Kms limit is different for each vehicle and can be seen below all vehicles listed on the vehicle selection page. If you ride the bike beyond that KM limit, additional charges of ₹3 / KM will be charged.

Refundable security deposit amount may vary based on the model of the vehicle. For any vehicle you select, the security deposit amount will be shown to you at the booking summary page.